Shipping policy

Shipping Policy

Last Updated: October 11, 2025

At sukoon e maida, we strive to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing, shipping, and delivery.

Order Processing

  • Orders are processed after confirmation of payment or order verification.
  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or public holidays may be processed on the next business day.

Shipping & Delivery

  • We currently deliver across Pakistan.
  • Delivery times generally range between 3–7 business days, depending on your location and courier service availability.
  • Remote areas may require additional delivery time.
  • Delivery estimates are provided for convenience and are not guaranteed.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • Promotional offers such as free shipping may be available from time to time and will be clearly communicated on the website.

Order Tracking

Once your order has been dispatched, you may receive a tracking number through SMS, WhatsApp, email, or another available communication method.

Delivery Delays

While we make every effort to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Incorrect or incomplete shipping information
  • Other circumstances beyond our control

sukoon e maida is not responsible for delays caused by third-party courier companies.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details when placing an order.

If an incorrect address or phone number is provided, delivery delays or additional shipping charges may occur.

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. We may request photographs or other information to help resolve the issue.

Failed Deliveries

If a delivery attempt is unsuccessful due to customer unavailability, incorrect information, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.

Contact Us

For any questions regarding shipping, order status, or delivery issues, please contact us:

Email: sukoonemaida@gmail.com